This privacy policy explains how Assured Electricians Exeter collects, uses and protects your personal information when you contact us, use our website or request our electrical services. We take your privacy seriously and handle all data in line with UK GDPR and the Data Protection Act 2018.
Who We Are
Assured Electricians Exeter, The Mount, 72 Paris Street, Exeter, Devon, EX1 2JY
You can contact us by telephone on 01392 790308 or email info@assuredelectriciansexeter.co.uk.
We are the data controller responsible for your personal information.
What Information We Collect
We may collect the following information when you contact us, submit a form, request a quote or use our services:
- Name
- Address and contact details
- Property access details for electrical work
- Email communications and enquiry notes
- Job details, invoices and payment records
- Website usage data, such as IP address, browser type and cookie information
We do not collect unnecessary or sensitive personal data.
How We Use Your Information
We use your information to:
- Provide quotes, callouts and electrical services
- Manage bookings and communicate with you
- Send invoices and handle payments
- Improve our website and customer experience
- Maintain safety, compliance and record-keeping obligations
- Respond to your enquiries or complaints
We only use your data where we have a lawful basis, such as the performance of a contract, a legitimate interest, or a legal obligation.
How We Store and Protect Your Data
Your information is stored securely on protected systems.
We use appropriate technical and organisational measures to prevent loss, unauthorised access, misuse or disclosure.
We do not store personal data for longer than necessary. Job records required for tax or safety compliance are kept according to legal requirements.
Sharing Your Information
We do not sell your data.
We may share information with:
- Trusted subcontractors assisting with electrical works
- Payment processors
- Legal, regulatory or safety authorities, if required
- Website hosting and IT service providers
All partners follow GDPR requirements.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data (where possible)
- Restrict how your data is used
- Object to certain processing
- Request data portability
- Withdraw consent at any time (if consent is the basis)
To exercise your rights, contact: info@assuredelectriciansexeter.co.uk
Cookies & Website Tracking
Our website uses essential and analytical cookies to improve functionality and user experience. You can manage or disable cookies through your browser settings. For more details, please see our cookie policy.
Links to Other Websites
External links on our website may lead to other sites. We are not responsible for their privacy practices or content.
Changes To This Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated revision date.
Last Updated: December 2025
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, contact us at: info@assuredelectriciansexeter.co.uk or 01392 790308.
